News & Events | PayOne and Waves Umluj Hotel Launch a New Era of Electronic Payment Acceptance System

We’re proud to announce our latest partnership with Waves Umluj Hotel, a step forward in our ongoing mission to innovate and enhance the payment experience within the hospitality sector in Saudi Arabia. This collaboration introduces an advanced electronic payment acceptance system, fully integrated with the hotel’s Property Management System (PMS).

The system enables the hotel to securely accept payments from guests by directly connecting to the reservation management system, eliminating the need for reservation and front desk staff to access guests’ payment card details or manually enter payment amounts. 

In addition to enhancing security and operational efficiency, our partnership introduces the innovative Pay-by-Link solution, a game-changer for guaranteeing bookings and enhancing customer trust. This feature allows Waves Umluj Hotel to configure automated triggers, sending secure and fully brandable payment links to guests ahead of their check-in dates. This proactive approach not only secures bookings in advance but also significantly reduces the likelihood of no-shows, ensuring a smoother reservation process for both the hotel and its guests. The security and customization of these payment links are designed to strengthen customer confidence, making every transaction as transparent and reassuring as possible.

The integration not only simplifies transactions but also secures and streamlines operations, allowing guests to enjoy their stay without the hassle of payment concerns. Fares Al-Fayedi, CEO of Waves Umluj Hotel, highlights the move towards digital advancement, aligning with our shared vision for modernizing hospitality services.

About Waves Umluj Hotel: Located in the scenic region of Umluj, the hotel is a beacon of luxury and tranquility, known for its exceptional amenities and commitment to guest satisfaction. This partnership represents our shared dedication to leveraging technology for enhancing guest services.

Why PayOne? As a leading provider of payment technology in the MENA region, PayOne is at the forefront of offering secure, efficient, and user-friendly payment solutions. Our collaboration with Waves Umluj Hotel underscores our commitment to delivering payment solutions that cater to the evolving needs of the hospitality industry, ensuring a seamless experience for both businesses and their customers.

Stay tuned for further updates as we continue to redefine the standards of digital payments together.