Home | Privacy Policy

At PayOne, we are committed to protecting and respecting your privacy in accordance with all applicable data protection laws and regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or otherwise interact with us.

Definition

1. Personal Data: Any information related to an identified or identifiable individual.
2. Processing: Any operation performed on Personal Data, whether automated or manual.
3. Data Subject: The individual to whom the Personal Data relates.
4. Controller: The entity that determines the purposes and means of Processing Personal Data.
5. Processor: The entity that processes Personal Data on behalf of the Controller.

Data Collection

We collect various types of personal information from you exclusively when you provide it to us. This may include, but is not limited to

• Contact Information: Name, email address, phone number, and billing address.
• Payment Information: Credit card details and transaction history.
• Technical Data: IP addresses, device information, browser type, and operating system.
• Usage Data: Information on your interactions with our website and services, including cookies and similar technologies.

Purpose of Data Collection

We collect and process Personal Data for the following purposes:

• To provide and manage our payment gateway and payment services
• To process transactions and facilitate payments
• To verify your identity and prevent fraud
• To manage merchant accounts and relationships
• To communicate with you
• To fulfill legal and regulatory obligations

Legal Basis for Processing

We process your Personal Data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests pursued by us or a third party

Data Subject Rights

As a Data Subject, you have the following rights:

• You have the right to be informed about why and how your Personal Data is being collected and processed.
• You can request access to your Personal Data held by us.
• You can request the correction of inaccurate or incomplete Personal Data.
• You can request the deletion of your Personal Data in certain cases.
• You can withdraw your consent if it was the only legal basis for processing your data.

To exercise these rights, please contact us at info@payone.io.

Data Processing and Storage

We process Personal Data using automated and manual methods to ensure accuracy, security, and compliance with legal requirements. Personal Data is stored on secure servers with appropriate safeguards, including encryption and access controls, to protect against unauthorized access, alteration, or destruction. When Personal Data is no longer needed for the purposes for which it was collected or to comply with legal requirements, we securely destroy it using methods such as data wiping and shredding of physical records.

Data Sharing and Disclosure

We may share your personal information with third-party providers to facilitate certain payment services when you utilize our payment solutions on other websites. It is our responsibility to ensure that these providers take appropriate measures to safeguard your information and adhere to the terms outlined in this Privacy Policy. However, we cannot be held liable for any unauthorized use of your personal information by these third-party providers.

International Data Transfers

If we transfer your Personal Data outside your country, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Scope of Policy

Please note that this Privacy Policy solely pertains to the collection of personal information during the payment process using our payment solutions. While you can utilize our payment solutions on different websites, please note that this Privacy Policy specifically applies only to our services and not to any other applications or websites. We are not accountable for the content or privacy practices of third-party websites linked to or from our payment solutions.

Data Security Measures

We implement appropriate technical and organizational measures, including being PCI DSS compliant, to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Privacy Policy Updates

We may update this Privacy Statement from time to time to reflect changes in our privacy practices.

Contact

Questions, comments and requests regarding our Privacy Policy are welcomed and can be sent to us at the following address: info@payone.io